Growth Suite

Account Management

Strengthen and expand customer relationships to drive growth.  

Account Management extends the value of TechnoMile’s Growth Suite by enabling GovCon, aerospace and defense, and other types of federal contractors to create a centralized, digital account playbook for each customer. Gain a comprehensive, 360-degree view of each account and its health that enables your team to strengthen relationships with customers, proactively mitigate customer risks, and more successfully retain and grow strategic accounts. Get Data Sheet


Key Capabilities

Account Dashboard & Scorecard

Get a one-stop view of the most critical details from each account’s playbook, including the customer scorecard, which allows you to quickly understand an account’s health, including a snapshot of all current and past work history with corresponding RAG ratings and notes.

Visual Relationship Mapping

Use the relationship mapper to visually track and gain insight into the key influencers within an agency’s power structure and decision-making processes, allowing your team to build more strategic call plans and prioritize building the right relationships within an account.   

Call Planning

Centrally track all planned and historical conversations with each account, enabling more effective coordination of customer communication across teams and business segments. Capture internal and external participants, notes and key takeaways, a RAG rating, and any action items from each call.   

Risk Tracking & Mitigation

Gain a clear, centralized viewpoint of any risks associated with each customer relationship, as well as who owns the actions being taken across your organization to address them, enabling proactive, well-orchestrated mitigation efforts before there’s an impact to retention or growth.  

Customer Goal Tracking & SWOT Analysis

Capture each customer’s most important strategic goals and missions, better equipping everyone on your team to align your organization’s solutions and services to the customer’s most critical priorities. Conduct a digital SWOT analysis to help you identify potential new opportunities to grow the relationship by helping your customer capitalize on strengths or opportunities, or mitigate weaknesses or perceived threats to their objectives.

Generation of Account Plans & Executive Briefings

Quickly generate account plans and customizable executive briefing documents for any timeframe, streamlining preparation for internal briefings or business reviews with customers, as well as enabling your team to more effectively communicate and set expectations regarding account strategies, goals, successes, or issues.

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Schedule a customized demo to see how TechnoMile can help you strengthen and expand customer relationships to drive growth.

Related Products & Services

Capture Management

Centrally track every opportunity on a secure cloud platform that’s purpose-built to guide BD, Capture, and Proposals teams through the complex process of selling to the government.

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GovSearchAI

Get a consolidated view of data from top federal sources, enabling BD, Capture, and Proposals teams to easily identify new opportunities and sharpen win strategies for business they’re pursuing.

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Pre-Award Management

Improve efficiency, strengthen compliance, and seamlessly connect resources from across your company as they collaborate to successfully win more business.

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Task Order Management

Simplify and streamline task order management. Automatically ingest task orders into your CRM and rapidly identify relevant opportunities and the best partners for their pursuit.

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Our Clients

From Fortune 500 to Flourishing Small Business

Our clients range from Fortune 500 companies, to mid-market organizations, to growing small businesses. 

Insights

Elevate 2024 Session Replays & Content Access

Access all available session replays and presentations below. Morning General Session   CEO Welcome Address TechnoMile’s CEO & Founder, Ashish Khot, shares his perspective on current federal market trends and…

TechnoMile Pre-Award Management Interactive Product Tour on Salesforce

TechnoMile Pre-Award Management works hand-in-hand with TechnoMile Contract Lifecycle Management to streamline and simplify your organization’s pre-award workflows. Take this 3-minute interactive product tour to see how our Pre-Award Management solution helps…

TechnoMile GovSearchAI Interactive Product Tour with Growth on Dynamics

TechnoMile’s GovSearchAI platform consolidates and enriches data from top federal sources and makes it readily accessible right from our Growth Suite. Take this 10-minute interactive product tour to see how GovSearchAI puts actionable…