Drive user adoption.
TechnoMile provides comprehensive support for each client’s unique training needs, helping our clients ease change management, maximize user adoption, adopt best practices, and accelerate time to value of their TechnoMile solution. We create training programs that are tailored to each client’s specific needs and budget, and use a variety of training delivery methods to support varied learning styles and educational needs.
Beyond initial software training to get your team up and running, we offer training reinforcement – such as office hours or on-demand videos – to aid in user adoption, as well as courses delivered by our Strategic Advisory team that help your organization acquire the skills and best practices needed to successfully sell to the federal government and run captures.
We partner with each client to build a training program to suit your organization’s needs and budget.
Customized to Users’ Training Needs
We understand that training isn’t one-size-fits-all and deliver training targeted to key user groups’ needs.
End User Training
Aimed at everyday users of TechnoMile solutions who will utilize our software as a core part of their day-to-day job responsibilities, end user training focuses on learning how to complete common tasks, interact with workflows, use key reports and dashboards, and more within the system.
System Administrator Training
Designed for users who will be responsible for administering your company’s TechnoMile software and its underlying Salesforce or Microsoft Dynamics 365 platform, system administrator training covers the object/data model, validation rules and workflows, building and configuring reports/dashboards, managing users/roles/permissions, and more, with the goal of equipping your in-house team to administer the system and make many types of configuration changes on their own as business needs evolve.
Based on your solution objectives and in-house resources, this type of training can also be designed to empower your technical resources to extend your TechnoMile solution using low-code/no-code to support unique and emerging use cases tied to pre- and post-award activities.
Executive User & Champion Training
Aimed at the executive-level users of your TechnoMile software, as well as those who will serve as internal champions of your solution, this training focuses on educating company executives on a limited set of relevant features – e.g., using key reports/dashboards or interacting with approval workflows – as well as key behaviors and metrics they should monitor to help drive initial and ongoing user adoption.
Contact us to learn more about how TechnoMile’s training services can support your training needs and help drive user adoption.
From Fortune 500 to Flourishing Small Business
Our clients range from Fortune 500 companies, to mid-market organizations, to growing small businesses.