Your company’s dedicated CSM coordinates personalized training, as well as provides guidance, support, and resources to help you drive user adoption and evolve and scale your TechnoMile solution to keep pace with your business.

Your CSM is here to highlight new or unused features of your TechnoMile software that would provide additional value to your organization, as well as to assist you with product upgrades.

Your organization’s CSM monitors any submitted support tickets for timely resolution and assists with escalation of any issue that’s not resolved in a timely manner.

Your CSM conducts regular business reviews with your solution’s key stakeholders. We review system adoption/usage and any training needs, as well as discuss opportunities to better support your business to ensure your satisfaction as our client.