Spectrum is a driver of innovation for the defense industry managing over 400 million dollars in federal government contracts. In order to continue their successful record of innovation, Spectrum needed to improve their internal communication and visibility. This was solved by migrating to the Salesforce cloud with the assistance of TechnoMile. Spectrum also required TechnoMile’s best practices and custom application development expertise to help create innovative ways to manage track and report on their resource budgeting.
Implemented help desk and case management optimization on the Salesforce platform utilizing the service cloud
Transformed CRM capabilities to revolutionize their existing opportunity and contracting processes
Completed a teaming agreement to finalize a Salesforce implementation for the the US Department of State
Developed customized cloud solutions and applications to further drive Innovation Management